The minimum amount that you can add online or at a ticket machine is 5. Just tap the card on the big round yellow reader and select top-up from the touchscreen. The cheapest fares on Londons buses and trains are always with Oyster and contactless. We are staying at the Doubletree Hilton Tower Bridge. You might also visit zone 2 is for places like Camden, Canary Wharf and Greenwich. Smartcards will be sent via First Class post and you will receive confirmation when your smartcard has been ordered, you will also be able to see when the card is available for use in your RST Online account. And you cant use that 7 towards fares. You can also: Retired Staff Oyster card conditions of use. You can also purchase a one-day bus-only pass from Tube stations. If your complaint remains unresolved, then you should raise your complaint with the Rail Ombudsman. You will need to pay any port taxes. Suddenly I'm rethinking . Please also note that, at present, RST Online Smartcards are only available to employees. The privilege discount for retired staff can only be set on a standard Oyster card. Normally if an Oyster card only has pay-as-you-go credit on it, then yes, it's fine. As soon as your card hits its one-year anniversary the system will automatically change the 7 deposit into 7 of credit, which you can then either claim back or use for fares. The card covers most trains in most countries, notably except Russia, Ukraine, Belarus and Sweden. [Note: You might have to wait for thirty minutes before the money actually appears on your card, which is something to bear that in mind if youre in a rush!]. If you touch the same card on the gate four times then it won't charge you four fares. Before applying, you must read all the information on the Oyster card privilege discount application form: Oyster card privilege discount application form. You can also buy discounted Off-Peak Day Travelcards for yourself and up to four children aged between 5 and 15, travelling with you. Purchase an Oyster card (an electronic smartcard that you use to touch on and off at Tube stations) at any station for the cheapest fares. Can I use my 60 Oyster card on National Rail? Please ensure you take along your National Rail Staff Travel Card when collecting your Oyster card. Only the person named on the STC can use it and the holder must carry their PTAC with them when using it to travel. You can choose how much credit to add to your card: 10, 15, 20, 25, 30, 35, 40 or 50. If your standard Oyster card with privilege discount stops working, you need to callCustomer Serviceson 0343 222 1234 (TfL call charges) or ask for help at a Tube station. But this rule only applies to pay-as-you-go Oyster cards. Once the privilege discount has been set, you will be able to add credit to it: The privilege discount will expire when your PTAC expires. Note that not all privilege discounts can be set on all types of Oyster card/photocards (see below). Staff Hi Daudi. Do you have any suggestions on what card I need and where to buy it when I arrive at Heathrow Airport friday morning? If you select RST Online you can make payment through your RST Online account. On the bus they can travel on their own. So youll need zones 1-5. Check Rochester departures and Durham arrivals in train timetables provided by UK railway in real time on Trip.com. If you are unable to submit forms online, they can be emailed to us (How To - Send by Email). Add Spouse, Partner or Child and Partner and Child Declarations apply for Residential Travel, Season Ticket or Flexi Season apply for International Travel i.e. But if you had a travelcard put onto an Oyster card then they would have expired. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority, At any time on weekends and public holidays, After 09:30 Monday to Friday, during July or August, or after 10:00, Monday to Friday for the rest of the year, After 09:30, Monday to Friday during July and August, or after 10:00, Monday to Friday for the rest of the year, Off-Peak Day Travelcard for you or someone aged over 16 travelling with you, Up to four children aged between 5 and 15, Tube, London Overground and Elizabeth line stations. If you are unable to complete the form because you do not have a UK National Insurance (NI) number, please e-mail us for assistance. If you have any comments about a specific rail journey please contact the train company that provides the service. Your National Railcard gives you discounts on the Tube, DLR, London Overground, Elizabeth line and National Rail services. To use an Oyster card on the bus all you have to do is touch it against the big round yellow reader inside the front door. Season ticket authorisation forms will be returned to you approx 7days in advance. Other countries might call them a metro pass or travel smartcard. You can use it at all of the DLR stations. But bear in mind neither of these will count towards the daily cap, it will just deduct the relevant fare from your credit. But either way you should still be able to top the Oyster card up with some more credit. Applications for coupons must be made at least 3 weeks before your outward travel date. To book, call 03448 224888, at leastseven days before you want to travel. Also, using the machines to get the Oyster cards is easy. If you make multiple journeys in one day then the computer will stop charging you once your total amount reaches the daily Oyster cap. If youre travelling together then definitely not each person needs to be in possession of their own card. Travel around London on the Tube, buses, and trains using the right electronic smartcard: Visitor Oyster Card, Oyster Card, or . Bingo! Each card has a series of boxes. To report lost or stolen cards, or add family members, please use the forms on our Forms page. If you have any other queries please do not hesitate to contact RDG at: The Rail Delivery Group. Oyster travelcards always have an expiry date (you can choose either one day, one week, one month or one year). Staff Hi Wendy, that isn't going to work unfortunately. Melanie Hi, I need to take underground (leichester square to kings cross) then overground (kings cross to Kidbrooke) the a bus. This will give holders an additional 3 monthsin which to use the allocation of date boxes for free travel on National Rail services. Winchester and Cambridge are both too far away, so you'll need to buy a separate ticket from a site like nationalrail.co.uk, Kim Hi, I am planning a trip for my husband's 50th birthday. For a change of emailaddress or phone number, You should submit the Replacement form and wait for a response. If you already have your RST Season Ticket Smartcard you will see an option to have your season fulfilled to your Smartcard. Get 1/3 discount on Off-Peak Day Travelcards for yourself and: You can travel anytime on weekends and public holidays. Adrian Is there a way of seeing how much credit I have on my Oyster card without checking at a station? Staff Hi Pedro. You can ask for an alternative sailing if your first choice sailing is full. I assume the travel credit will be used up before the London Pass begins, at which point I would re-charge the Oyster to cover the days of the London Pass. Can I use my 60 Oyster card on National Rail? Look at TFLs handy map to see which stations are within the Oyster zones: http://content.tfl.gov.uk/london-rail-and-tube-services-map.pdf. Credit will be deducted from your card every time you travel on public transportation. Add your discount to an Oyster card. Lots of tourists tap their Oyster cards down twice making the perfectly reasonable assumption that it will subtract two fares, but the system doesnt work like that. Once we have confirmed that you are eligible for retaining travel facilities in retirement, your passes will be reissued as retired versions and sent to your home address. The University offers an up to 10% (off the standard price) Discounted Bus Pass Scheme covering 13 or 52 week season tickets from the Oxford Bus Company (including Thames Travel) and Stagecoach Oxford Tube. Only touch in with your Visitor Oyster card on the yellow card reader when asked to do so by a member of staff and rememberto touch out again at the end of your journey. Narendra Patel No wounder with the prices as they are there are more cars on the road. If you already have an Oyster Card with the priv discount set there is no need to reapply for the discount each year - please take your current Staff Travel Card to a London Underground station by 30 June to have the discount renewed, If you do not renew the discount by 30 June each year, it expires from the Oyster card and a new approval form is required from RST. Discounts off your travel when you buy an Annual Travelcard. I am planning a visit tomorrow and my friend and I are travelling from Richmond to Wimbledon. If you select Ticket Office you will besent aSeason Ticket authorisation form, you must take thisto a station booking office to purchase the ticket. Thisdiscount gives your child half adult rate pay as you go discount for up to 14 days. If you select RST Online you can make payment through your RST Online account. At a train station: Another easy way to top-up is by using one of the self-service ticket machines at a train station. If you already have your RST Season Ticket Smartcard you will see an option to have your season fulfilled to your Smartcard, otherwise you will be able to have you season ticket posted to you or you can collect at a station. These forms are not valid for use by holders of the RST Online Leisure Card. The Travel Tips for Europe document on Where can I go contains more details of how to use these international travel benefits. You will be required to pay a 5 refundable deposit for the Oyster card. Just 30 for 1 year or. You then need to take your new PTAC with your Oyster card or Oyster photocardto any Tube station to get the privilege discount renewed. Always use the latest forms from this page - earlier versions (or other company's versions) will not be accepted. Tickets are subject to availability. But you don't have to bother topping up your bank card, so maybe it's a little bit less hassle. Anything beyond that and you ride for free. Also, while the railcard will only discount the purchase of zone 1-6 and 1-9 paper travelcards, on Oyster you also get reductions on the zone 1-2, 1-3, 1-4 and 1-5 caps as well. Many Thanks! Visit our travelcard page for more details. They have to be with a fare paying adult on the train, so a contactless card is fine (assuming that they are under 11, of course). Replacement Bus Travel Advice: For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this . Don't touch out when you get off a bus or tram, or you will be issued with a penalty fare. A Visitor Oyster card is a smartcard. TfL Privilege Oyster Application Employee Details Title* First Name* Last Name* NI Number* Date of Birth* Address 1* Address 2 Town* County Postcode* Home Phone Mobile No Email* Additional forms required: Declaration* By checking this box: I confirm that all details provided are correct. Note: If you use Oyster on the Gatwick and Heathrow Express then the cost wont count towards the daily cap. Staff Hi Jim. You need JavaScript enabled to view it. The Oyster daily cap is always cheaper than buying a 1-day travelcard (but not if you have to pay the 7 deposit on top). If you have moved address please complete the Change of Address form (XX15). The 5 you paid for your card won't be refunded. Staff Hi Kim. Staff Hi Gerard. The current restrictions are detailed in the document below. If you have not moved and have just changed your contact details, then please use the Change of Contact Details form (below). Raul We are traveling to London next month, two adults and two children (13 and 15) from tuesday to saturday. Staff Hi Patrick. If you tap down twice at the same station within 2-30 minutes then you will be charged 1x minimum fare (from your station to the next one in the same zone). Children under 11 travel free on buses and trams. Non-European Railways Letters of Introduction, Non-FIP European Railways Letters of Introduction, Amtrak Vouchers (at least 10 weeks' notice required), Irish Ferries - you must provide dates and sailing times, The reason for the request must be documented on the form. Journeys after that will be free if you stay within those same zones, Oyster weekly cap? But remember that you have to pay a 7 deposit for each new card, and you can't use that money for fares, so if you want to load 15 credit on to each card then you'd have to pay 2x22. You can do this using the, Please note that Flexi Season tickets are. Lost and stolen standard Oyster cards and Oyster photocards with privilege discount should be reported using your account (if you have one), or by calling Customer Services on 0343 222 1234 (TfL call charges). It doesnt matter how many buses or trains you ride during that period, the total amount taken from your card will never rise above the daily cap. You can travel: With an Off-Peak Day Travelcard, you can travel: If you use a Disabled Person's Freedom Pass to travel, you can't use your Disabled Persons Railcard to buy a discounted ticket for someone else. Can I take later other transport such as the metro, bus, during the day (zones 1, 2, 3) and the limit is still 14.10? If a form does not exactly fit your circumstance, e.g. So if you decide that you need 20 credit then you will have to pay a total of 27. Note: Your child must be with you when you do it (up to a maximum of four children per adult), and the member of staff may ask for proof of age. You will need to show your STC and PTAC. The discount does not apply to travelcards. Find out more about paying for river bus services. You must make sure that the day and month of the journey is clearly entered in ink in an available box on your STC. TfL Staff Travel. But you don't have to tap down again when changing trains at Earl's Court. Your Visitor Oyster card is accepted on the IFS Cloud Cable Car. From a train station: The second way to get an Oyster smartcard is from a manned ticket window at a train station. The credit on your card never expires - it stays there until you use it. (This requirement does not apply to Safeguarded employees). Oyster on Thameslink services Oyster is a smartcard which can hold credit to pay as you go, as well as Travelcards. Employee permanently no longer able to travel due to illness, incapacity or other reason, Please also email a photo of any unexpired Cards, cut into 4 with the name and number clearly showing forcancellation. The weekly cap only applies from Mon-Sun, and not any other stretch of seven days, Photocards? If theres a busy event on (like a music festival or a football cup final) then you might not be able to, and the computer might try and guess your destination by itself. You can get a Travelcard for London Zones 1 - 6 on a c2c Smartcard. For a Partner - you must attach a completed and stamped. All applications must be counter-signed by an authorised representative of your employer. Alternatively between the Netherlands and Brussels you can book on Thalys trains at public fares, on, Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority, If you left service through voluntary severance, the criteria for travel facilities are different from those detailed below. You can make as many journeys as you like and the maximum price youll get charged is 14,10 (assuming that all of your journeys are within zones 1-6, of course), RAUL Thanks you for your answer. If you would like to apply for an RST Online Smartcard, please ensure that you have registered for RST Online and please submit form XX42. Check before you travel: You can plan your journey using the National Rail Enquiries Journey Planner. 1 April 2017 to 30 June 2018). owing to divorce, separation, child starting work), or; Dependant permanently no longer able to travel due to illness, incapacity or other reason, Please email a photo of thepasses cut into 4 with the name and numbers clearly showingto enable reissue (passes needed for work or residential travel are excluded from this), Please also email a photo of any unexpired Cards, cut into 4 with the name and number clearly showing to enablereissue. RST is part of the Rail Delivery Group. Make sure you use a zero in front of single digits e.g. There are 4 ways to get from Tonbridge to Tottenham Hotspur Stadium by train, bus, taxi or car . The system looks at all the zones you travelled through that day together. Retired Staff Dependant aged 16 and over PTAC annual reissue application form. There are shown below in each direction: Youshould check in at least 45 minutes prior to departure on all routes except Belfast - Liverpool where youneed to allow 90 minutes. Cool, eh? You do not need to pay a fee or complete another application form to do this. The Conditions of Use for Staff Travel Cards apply. Keeping the credit: If you cant be bothered to get a refund then dont throw the Oyster card away. Russell I will be travelling to London for 4 days, arriving through Heathrow, and staying in St Pauls area. All you have to do is buy your child a normal Oyster card (not a travelcard), load some pay-as-you-go-credit onto it, and then ask a member of the TFL staff to apply the Young Visitor Discount to it. What is the best way to pay for our travel whilst in London (visiting the usual tourist sites). Pre-booking time 3 months. So, if: then you must not submit this form online. Check Cardiff Queen Street departures and London Waterloo arrivals in train timetables provided by UK railway in real time on Trip.com. 020 7841 8274 Phone lines are open from 9.30am to 12.30pm from Monday to Thursday (excl Bank Holidays). Then I travel from Zone 1 to Zone 6 on the same day. You can do, but you need to register the card with TFL first (maybe you did that already when you bought it). You must fill in the appropriate box for the STC to be valid. They are not valid on the Greater Anglia services to Rye House, even though regular Oyster and contactless is valid there. If you're travelling with children aged 11-15, buy a Visitor Oyster card before you leave home and, when you arrive in London, you can ask a member of our staff to add a Young Visitor discount to a Visitor Oyster card at: Child must be present when adding a Young Visitor discount. There are no senior concessions for foreign visitors, but if you have an OAP bus pass with a red rose symbol on it then you can already travel for free on any bus carrying the TFL symbol but check the rules because you might be limited to travelling at certain times of day (usually after 9.30 AM on Mon-Fri). London EC1A 4HD, Copyright 2020 Rail Delivery Group About this Website, Railway Engineering Graduate Scheme (REGS), Fleet Reliability Focus Forum 20 Point Plan, Articles of Association of Rail Delivery Group Ltd, Rail Staff Travel, PO Box 72071, London EC1P 1JD. If you try and share one Oyster card between the two of you then you could be done for fare evasion. Jim Can a child travel free with an adult using a contactless card or does it need to be an Oyster? 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