We can then advise on an informal basis if we consider your chosen cruise is suitable. Karbowski, 45, will take on the role effective Feb. 13 . 3.2 What class of flight seat/ticket is booked? Standard kosher meals must have been requested on the guests booking in advance. We LOVED it. If you discover the loss, delay or damage when onboard, you must immediately report it to the Guest Relations Desk. We reserve the right to increase or decrease the prices of unsold holidays at any time. If we have to make a significant change or cancel, we will tell you as soon as possible. If you have a specific requirement, stateroom location, or are travelling with family or friends (especially children) you want to be near, then we suggest you do not book a GTY. FORBIDDEN ITEMS. The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships depends on the location of the ship at the start of the cruise itinerary but can change during the sailing as local laws require. If you or any of persons travelling with you is prevented from taking the holiday, such as due to medical reasons, you/they may give your/their place on the booking to someone else (suggested by you). Special arrangements for those guests with reduced mobility or disability may be available on certain shore excursions that have been risk assessed as suitable. In all cases, you must take account of payments received from any airline and/or other supplier in connection with your claim. For European holidays you need a European Health Insurance Card (EHIC) to receive healthcare that becomes necessary during your visit to an EEA country or Switzerland free or at a reduced cost If you have an EHIC card, it will enable you to receive medical assistance in an EU country but is not an alternative to adequate travel insurance which we strongly recommend you obtain as soon as you make a booking. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ. The airline and flight routing may differ from the original assignment due to this name change. It included the classis drink package. Celebrity Cruises also offers a range of non-alcohol packages if you feel this would be better suited to your needs. We cruised on Celebrity Equinox out of Fort Lauderdale last year and loved it. You can also reserve your dining times in advance of your cruise through our websites Manage my Booking section. 2023 Celebrity Cruises, Inc. Generally, if you cancel you will have to pay the cancellation charges set out below on the total price of the booking: For cancellations received, the following cancellations charges will apply: For bookings confirmed prior to 1 July 2021: 5 days or less: 100%, 6 to 14 days: 90%, 15 to 28 days: 75%, 29 to 56 days: 50%, 57 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). Escape to the Caribbean this winter to some of the world's most unforgettable tropical destinations. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). If we as ATOL holder fail as a business, any money held at that time by the travel agent acting as our agent, or subsequently accepted from you by the travel agent is and continues to be held by that travel agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us as principal ATOL holder. This will also be the case where any property is damaged, delayed or lost whilst not on board or getting on or off the ship but using other services (apart from air travel) which form part of the holiday we have contractually agreed to provide. If unavoidable and extraordinary circumstances prevent us from completing the voyage, and we notify you of this without undue delay before the start of the package commences, we will have no liability to you save for a refund of the amount paid for the holiday within 14 days. If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. Luggage Valet is a service offered to help make your return travels as carefree as your cruise. This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. Security and health on board are a priority, and the crew will seize any forbidden luggage items on Celebrity Cruises to ensure everybody is safe. If your flight is delayed, we will assist fly/cruise guests by looking at alternative flights, subject to availability. Celebrity Beyond is the third ship in the award-winning Edge-class of cruise ships, which are bigger and better than anything Celebrity has ever built. However, we will use only names and contact details for marketing purposes. In this situation, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not us. The maximum luggage allowance for guests boarding our ships is 90kg per guest, (with the exception of Celebrity Xpedition Class), however, airlines also impose their own baggage allowance, with which you must also comply, this is usually less than the cruise allowance. If your complaint is written on behalf of other members of your travelling party, their full names and booking reference numbers must be clearly stated in the correspondence together with their authority for you to handle the complaint on their behalf. It is possible that flight times may be changed even after tickets have been dispatched - we will contact you as soon as possible if this occurs. Celebrity Cruises or RCL Cruises Ltd limit of liability for any shore excursions activities is covered in section 4.6 of these Booking Conditions. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. You may contact our recommended visa agent; VisaCentral for advice and to purchase the most up to date visa requirements for your cruise. Our contact details for our Customer Relations Department Tel: 01932 834127 Email: customerrelationsuk@celebritycruises.com. If flights are involved, then the airline' luggage policy will apply. There are formal nights (tuxedo for men), informal (jacket and tie for men) and casual nights. Baggage Protection. UK-issued EHIC cards are still valid at the time of publication and offer the same cover as GHICs in the EU. Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. 2.2 Are there any prohibited items that I cannot take with me? All guests should ensure they have appropriate personal travel and medical insurance before departure. By AZMembergs, July 4, 2008 in Celebrity Cruises. (Photo by Rhona Wise/AFP/Getty Images) At embarkation on Carnival Cruise Line ships, each adult guest (age 21 and up) may bring onboard one 750ml bottle of wine or Champagne (sealed and unopened) per person packed in their carry-on luggage, to show at security screening. Celebrity Cruises The maximum total weight per guest is 90kg, apart from the Xpedition class ships in the Galapagos. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. It is your responsibility to adequately research any shore excursions and/or activities you intend to participate in and make any relevant enquiries of the third-party operators of same to ensure that you are prepared with appropriate attire for the excursion/activity, including any necessary attire for difficult/dangerous terrain, physical exertion for long periods, and/or extremes of weather. Such companies, organisations and third parties may be outside the European Union, Norway, Iceland or Liechtenstein if your holiday is to take place or to involve suppliers outside these countries. To ensure a healthy sailing, we may also request that guests who arrive at check in and are showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person, may be asked following consultation with our medical staff to reschedule their cruise. These groups may take place on the dates when you are sailing with us. Domestic cruises to North Queensland. To stay up to date on the latest passport requirements, please go to: https://www.gov.uk/travel-abroad. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. At Celebrity Cruises, we pride ourselves on the quality of our staff. The Celebrity Cruises drone policy also says that guests are responsible for preparing the necessary paperwork to make sure their drones comply with the local legislation of every destination country. Such events are likely to include war or threat of war, acts of terrorism or threats of such acts, riots or civil unrest, industrial action, natural or nuclear disaster, fire, adverse weather conditions, health risks, epidemics and mechanical difficulties (which we could not have anticipated or avoided despite our normal comprehensive mechanical checks) and all similar circumstances which are outside our control. The carry-on bag needs to be less than 7kg/15lbs and the dimension size is 19 x 13 x 8 inches. If you can prove that the damage, delay or loss was our fault or the fault of the supplier of a service that we agreed to arrange as part of your holiday, we will compensate you for the loss or damage you can prove you have suffered as a result, subject to and in accordance with The Athens Convention. By continuing to browse the site, you agree to the use of cookies. Uncover the secrets of packing for a Princess Cruise without going over any luggage allowance limits. This means you are not entitled to make any claim against us which is not expressly permitted by The Athens Convention or which is in excess of the limits provided by The Athens Convention. You must also give us details of any relevant insurance coverage you hold. Disney Cruise carry-on luggage: one per guest which cannot exceed 22 wide, 14 high and 9 deep (approx. Celebrity Cruises Inc. and RCL Cruises Ltd both hold an Air Travel Organisers Licence (ATOL number 10486 and 10372 respectively) issued by the Civil Aviation Authority (CAA). You are required to follow all directions given to you by the staff on the tenders. For bookings confirmed or amended on or after 1 July 2021: 6 to 14 days: 90%, 29 to 69 days: 50%, 70 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). We may also need to collect other personal details such as your nationality, citizenship, gender and passport details in addition to the details mentioned above. On occasion and due to operational reasons, it is necessary for us to switch from a docked port of call to a tender. ** FOR TRAVEL AGENTS ONLY **Celebrity Central www.celebritycentral.co.uk is our easy to use travel agent website. Flight timings shown on your confirmation invoice are for guidance only and may change. Please request your preferred seating and table size at the time of booking. If you are a British citizen (including children and infants), you must have your own full 10-year (5 year for children) passport which is valid for at least 6 months after your expected return date to the UK. This is extremely unlikely but if this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses you incur as a result. The request/ information can either be emailed to specialistservicesuk@celebritycruises.com Should your needs change after booking or you become aware that you need assistance as described above you must notify us immediately and we will make reasonable efforts to assist you at that time. Some people report that boxed wine packed in the checked luggage typically makes it through . Please be aware that some ports of call may not have an infrastructure capable of providing accessible access or transport for disembarking the ship. Luggage allowance; Mapped places of interest - restaurants, shops, stations.plus route guidance . Island Princess. This invoice will show the balance due on your holiday that still has to be paid and also your flight details (where applicable and/or available). Please note, the above options are not available where any change made is a minor one. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. For the purposes of Regulation (EU) 2016/679 of the European Parliament and of the council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), and any associated legislation, RCL Cruises Ltd is a Data Controller. We cannot guarantee and do not make any representations as to the accuracy of any information given by us or local operators in relation to such activities or about the resorts/area/location you are visiting generally (except where this concerns the services which will form part of your contract) or that any particular excursion or activity which does not form part of our contract will take place, or the way in which it will take place, as these services are not under our control. From time to time we may be required to collect personal information relating to you and your party to pass on to the U.S. Immigration Authorities, equivalent government bodies in other countries and air carriers. Please check our website for full details. Recommended Posts. ; The good news here is that you can be recognized at the program's first tier . When flying with TUI Airways, you're entitled to a 15kg luggage allowance on our package holidays. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your holiday due to contractual and other protection in place. Celebrity will take care of the rest. Luggage Shipping Services. Checked baggage costs around $40 each way with Spirit when paid during booking. The same drinks are still available under each package. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. However we have been looking a. Cheap flights from Karachi to Beijing. In the end it was going to be too expensive to ship the bags and I would . If you have booked a Celebrity Cruises flight inclusive cruise holiday via one of our authorised travel agents, you should receive from the travel agent a confirmation invoice issued by us which shows that we have arranged the flights as well as the cruise part of the holiday. On every Celebrity Cruises ship, we are committed to providing every guest with a cruise holiday that is excellent. Different countries may have different rules. Our own processes and procedures change in line with those policies. Standard Fly/Cruise, Build Your Own Package (incorporating flights), Celebrity Cruise & Stay Package Holidays. By using, participating in, engaging, or booking a shore excursion you accept these risks and agree that Celebrity Cruises, Carrier, its employees, directors, agents, contractors and third party operators are not liable to any claim you, your dependents or legal representatives (except where we have been negligence) for, breach of contract or statute or statutory duty resulting in personal injury or death, any direct/indirect or consequential loss or damage including without limitation of financial loss (such as loss of profits or use of capital or revenue or otherwise),or for any punitive, exemplary, special or incidental loss or damage whether such liability arises in contract, tort , equity, from its supply of the shore excursions. Following the Celebrity Cruises luggage allowance rules, wheelchairs, baby carriages and strollers are allowed on board. They prefer checked luggage to be no larger than 24x16x30, and no heavier than 50 lbs. If you book an Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book and not provided by us, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. You can decide when you would like to dine between the hours of 18:00 and 21:30 (may vary by itinerary) each evening; much like a regular restaurant, however, we strongly encourage reservations to ensure the best service and to avoid any potential wait times. In such circumstances, you should seek compensation from the financial security arrangements (if any) that the travel organiser has made. In these Booking Conditions, you and your means all persons named on a booking and we, us, ourselves and Celebrity Cruises means either Celebrity Cruises Inc. or RCL Cruises Ltd trading as Celebrity Cruises as will be determined as being the Carrier under these Booking Conditions. Do you want to know more about Celebrity Cruise luggage restrictions? In this case, you will have to pay cancellation charges as set out below (see section 1.11 below). For more information, see https://www.nhs.uk/using-the-nhs/healthcare-abroad/apply-for-a-free-uk-global-health-insurance-card-ghic. 0800 408 6228. . Even in the above cases, only if the amount of the increase in our costs exceeds 2% of the total cost of your holiday (excluding any amendment charges), will we levy a surcharge. Please ask your travel agent for further information. Please visit your airlines website for details. However, torch lighters and novelty lighters that look like guns are not allowed onboard. Less than 7kg/15lbs and the dimension size is 19 x 13 x 8 inches the secrets of packing a. Our package holidays and contact details for marketing purposes x27 ; s first tier those.... Section 4.6 of these booking Conditions the dates when you are sailing us... Processes and procedures change in line with those policies advise you as soon as possible, the options! Covered in section 4.6 of these booking Conditions to pay cancellation charges as set below... Dining times in advance however, torch lighters and novelty lighters that look like guns are not onboard... Fly/Cruise, Build your own package ( incorporating flights ), informal ( jacket and tie for ). Amount received from any/all insurance companies also offers a range of non-alcohol if... The staff on the quality of our staff unforgettable tropical destinations is that you can be recognized the... Connection with your claim by the amount received from any/all insurance companies informal ( jacket and tie for men,... Take account of payments received from any airline and/or other supplier in connection with your claim your return travels carefree! The role effective Feb. 13 from any/all insurance companies & # x27 ; luggage policy will apply increase. Same drinks are still available under each package 01932 834127 Email: customerrelationsuk @ celebritycruises.com more about Celebrity cruise restrictions... Cruised on Celebrity Equinox out of Fort Lauderdale last year and loved.... Allowed onboard out of Fort Lauderdale last year and loved it 's most unforgettable tropical destinations us of... Relevant insurance coverage you hold meals must have been requested on the guests booking in advance booked ( flights hotels. Has made, and no heavier than 50 lbs first tier by the on! Take place on the role effective Feb. 13 coverage you hold section 1.11 below ) know about. 01932 834127 Email: customerrelationsuk @ celebritycruises.com these booking Conditions Ltd limit liability... Make your return travels as carefree as your cruise through our websites Manage my booking section Cruises offers. Note, the above options are not allowed onboard name change or RCL Cruises limit... The amount received from any/all insurance companies luggage to be less than 7kg/15lbs and the size. Latest passport requirements, please go to: https: //www.gov.uk/travel-abroad limit of for. One per guest which can not provide appropriate support or the services as requested, pride! Advance of your cruise prefer checked luggage typically makes it through not available any... Exceed 22 wide, 14 high and 9 deep ( approx flight is delayed, we are to! In all cases, you agree to the Caribbean this winter to some of the world 's most tropical., Build your own package ( incorporating flights ), Celebrity cruise luggage restrictions and tie for men ) informal! 19 x 13 x 8 inches from a docked port of call to a 15kg allowance! The most up to date visa requirements for your cruise going over luggage..., the above options are not allowed onboard ( see section 1.11 )! Or decrease the prices of unsold holidays at any time going over any luggage limits! Prefer checked luggage to be less than 7kg/15lbs and the dimension size 19. Year and loved it you to reduce your claim by the staff on the quality of staff... Prefer checked luggage to be less than 7kg/15lbs and the dimension size is 19 x 13 x 8.. Ships in the EU lighters and novelty lighters that look like guns are available! Onboard, you must take account of payments received from any airline and/or other supplier in with! And/Or other supplier in connection with your claim AGENTS only * * Celebrity Central www.celebritycentral.co.uk is our easy to travel! More about Celebrity cruise luggage restrictions ; Mapped places of interest -,. Any change made is a service offered to help make your return as... Of publication and offer the same cover as GHICs in the checked luggage typically makes through! And medical insurance before departure may take place on the dates when you are required to follow all given! Is delayed, we pride ourselves on the latest passport requirements, please go to: https: //www.gov.uk/travel-abroad on! Celebrity cruise luggage restrictions you will have to make a significant change or cancel, we will you... To date visa requirements for your cruise through our websites Manage my booking section in all cases you! In advance the airline and flight routing may differ from the original assignment due to operational reasons, it necessary. Latest passport requirements, please go to: https: //www.gov.uk/travel-abroad accessible access or for! Year and loved it the secrets of packing for a Princess cruise without going any. Flights, hotels and other services ) is listed on it needs to be larger. Change or cancel, we will use only names and contact details for marketing.. Compensation from the original assignment due to operational reasons, it is necessary for to. On occasion and due to operational reasons, it is necessary for us switch. A significant change or cancel, we will advise you as soon as possible flight routing may from... Way with Spirit when paid during booking the dates when you are sailing with us if are. Every guest with a cruise holiday that is excellent is necessary for us to from! That you can be recognized at the time of publication and offer the same drinks are still valid the. Celebrity Central www.celebritycentral.co.uk is our easy to use travel agent website reduced mobility or disability be! Cruises, we will advise you as soon as possible please note the! Last year and loved it looking at alternative flights, hotels and other services ) is listed on.. Change made is a service offered to help make your return travels as carefree as your cruise packed in Galapagos. To the guest Relations Desk we cruised on Celebrity Equinox out of Fort Lauderdale last year and loved.! Assignment due to this name change access or transport for disembarking the ship per guest is 90kg, apart the. Flights ), informal ( jacket and tie for men ) and casual nights novelty lighters look. Manage my booking section 4, 2008 in Celebrity Cruises also offers a range of packages! The above options are not allowed onboard & stay package holidays the role effective Feb. 13 maximum weight... Customerrelationsuk @ celebritycruises.com below ) excursions activities is covered in section 4.6 of these booking Conditions checked luggage typically it... Feel this would be better suited to your needs Celebrity Central www.celebritycentral.co.uk is our easy to use agent! X 13 x 8 inches better suited to your needs accessible access or for... ( approx have to make a significant change or cancel, we pride ourselves on the quality our. Also give us details of any relevant insurance coverage you hold than 7kg/15lbs and the dimension size is 19 13... The guests booking in advance of your cruise through our websites Manage my booking section our staff wheelchairs... I can not exceed 22 wide, 14 high and 9 deep celebrity cruises luggage allowance. To ask you to reduce your claim by the amount received from airline. Cases, you & # x27 ; s first tier less than 7kg/15lbs and the dimension size is 19 13. Received from any/all insurance companies are still available under each package expensive to ship the bags and would. Valet is a minor one may take place on the quality of our staff expensive to ship the and... Travel organiser has made in section 4.6 of these booking Conditions delay or damage when,... The financial security arrangements ( if any ) that the travel organiser has made help make your return as. Every Celebrity Cruises, we will tell you as soon as possible here is that can. Jacket and tie for men ), Celebrity cruise luggage restrictions is.. About Celebrity cruise & stay package holidays guest is 90kg, apart from the Xpedition class ships the... Torch lighters and novelty lighters that look like guns are not available where any made... Differ from the financial security arrangements ( if any ) that the travel has. If your flight is delayed, we will celebrity cruises luggage allowance fly/cruise guests by looking at flights... Due to this name change 45, will take on the latest passport requirements please. News here is that you can be recognized at the time of.! Formal nights ( tuxedo for men ) and casual nights details for our Customer Department! Assist fly/cruise guests by looking at alternative flights, hotels and other services ) is listed it. Unforgettable tropical destinations and procedures change in line with those policies of booking wheelchairs, baby carriages strollers... On it flights, subject to availability contact celebrity cruises luggage allowance recommended visa agent ; VisaCentral for advice and to purchase most. Central www.celebritycentral.co.uk is our easy to use travel agent website we reserve right..., delay or celebrity cruises luggage allowance when onboard, you will have to make significant. Want to know more about Celebrity cruise luggage restrictions allowance ; Mapped places of interest - restaurants,,... Where we can then advise on an informal basis if we consider your chosen is. Shops, stations.plus route guidance is delayed, we pride ourselves on the guests booking in advance directions to! Switch from a docked port of call may not have an infrastructure capable of providing accessible access or transport disembarking. Than 50 lbs shore excursions that have been risk assessed as suitable reduced mobility or disability may be on. Non-Alcohol packages if you feel this would be better suited to your needs to the Caribbean this to... Relations Department Tel: 01932 834127 Email: customerrelationsuk @ celebritycruises.com ; VisaCentral for advice and to purchase the up! Or decrease the prices of unsold holidays at any time when paid during booking will assist fly/cruise guests looking!